Global Heroes of Hope is a volunteer-led program of the American Cancer Society. This page explains what information we collect on globalheroesofhope.com, why we collect it, and the rights you have — especially if you visit us from the European Union or United Kingdom.
1. Who we are
Global Heroes of Hope (GHOH) is a global volunteer initiative operated under the American Cancer Society's Global Relay For Life program. This website is maintained by GHOH volunteer leadership and is not a commercial service.
For American Cancer Society enterprise-level privacy practices, see the ACS Privacy Statement.
2. What we collect
We aim to collect as little information as possible. Here's everything this site gathers:
| What | When | Why |
|---|---|---|
| Aggregate visit statistics (page, country, referrer, browser) | Every page visit | To understand which pages are helpful. No cookies. No IP address storage. No individual tracking. |
| Name, email, optional organization, subject, message | When you use the Contact Us form | So the GHOH leadership team can reply to you. |
| A display name, optional dedication message, optional photo | When you submit a luminaria tribute | To display your tribute in the public Luminaria Garden. |
| A display name and quiz score | When you submit a score to the monthly quiz | To display your score on the public leaderboard. |
We do not use advertising cookies, sell or rent any data, share data with data brokers, or build profiles of visitors. There are no third-party ad networks, social media pixels, or marketing trackers anywhere on this site.
3. Legal basis for processing (EU/UK visitors)
- Legitimate interest — aggregate, cookieless website analytics to improve a nonprofit awareness program.
- Consent — whenever you choose to fill in a form, submit a luminaria, or post a quiz score. You can withdraw consent at any time (see Section 7).
4. Who processes data on our behalf
We rely on a small set of reputable service providers ("sub-processors") to run this site:
| Provider | Purpose | Location |
|---|---|---|
| Netlify | Website hosting and contact-form delivery function | United States |
| Cloudflare Web Analytics | Cookieless, aggregate visitor statistics | Global CDN |
| Resend | Delivers contact-form emails to GHOH leadership | United States |
| Google Firebase | Stores public Heroes roster, luminaria tributes, and quiz scores | United States |
| Google Fonts | Serves our typography | Global CDN |
Because some providers are based in the United States, data you submit may be transferred outside the EU/UK. These providers rely on Standard Contractual Clauses or equivalent safeguards for international transfers.
5. Cookies
This site does not use cookies. Cloudflare Web Analytics is cookieless by design. Because we do not set any cookies — essential or otherwise — no cookie banner is required under the ePrivacy Directive or UK PECR.
6. How long we keep information
- Aggregate visit statistics — retained by Cloudflare for up to 6 months, never tied to an individual.
- Contact form messages — kept in our email inbox for as long as needed to respond and follow up, typically no longer than two years.
- Luminaria tributes and quiz scores — retained for the lifetime of the program, since they're intentionally public. You may request removal at any time.
7. Your rights
If you are in the EU, UK, or any jurisdiction with similar laws, you have the right to:
- Access the information we hold about you
- Correct information that is inaccurate
- Request deletion of your information
- Object to or restrict processing
- Request a copy of your information in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with your national data protection authority
To exercise any of these rights, email us at the address below. We will respond within 30 days.
8. Children
This website is intended for adults. We do not knowingly collect information from children under 16. If you believe a child has submitted information, please contact us and we will delete it.
9. Security
All traffic to this site is encrypted via HTTPS. Our sub-processors maintain industry-standard security practices. Because we collect very little personal data, the impact of any incident is intentionally limited.
10. Changes to this policy
If we materially change how we handle information, we'll update this page and revise the effective date at the top.
11. Contact us
Global Heroes of Hope
Privacy questions and data requests:
Use the Contact Us form on our homepage, or write to the American Cancer Society at cancer.org.